About Us
Helping small businesses become more successful and efficient by taking the frustration out of technology and online presence management
Every small business needs a website, social media presence and efficient IT & admin processes to provide excellent service to their customers.
Our aim is to help you reach these goals quickly and painlessly.
We know not everyone likes IT, but we love it!!
With years of experience in the IT sector, we understand the jargon, pitfalls and myriad of ways to achieve the same outcome. We’ll use this knowledge to give you the advice you need in a language you’ll understand.
You started your small business because you are passionate about the products and services you are knowledgeable in. Admin and IT may not come easily to you and very often becomes a task you dread – that’s where we can help!
We will assess your processes and systems, find ways to simplify them and support you. Enabling you to focus on the side of your business that generates income.
How we can help your business
Your IT, admin and processes influence every step of your customer's experience of your business and their journey with you.
Having a great website to begin the engagement, through to managing their purchase and aftersales efficiently and in a way that delights them are key elements that will set you apart from your competition, keep your customers loyal, make your operating costs efficient and reduce the stress of running a business.
How We Work
We work with you to explore how your business can attract, service and keep valued customers by using technology to your advantage. From your website and social media presence to your back-office systems and customer management practices.
More than just IT gurus. Our practical approach to solving small business IT inefficiencies means you get a personalised service which is built on your individual business needs. We spend time to get to know you and your company, so we can recommend solutions which are a perfect match for your individual business needs – no jargon, no acronyms – just a simple, understandable way of using IT to your advantage, ensuring you deliver the best possible experience to your customers.
Businesses we work with
We work with businesses across all sectors, from start-ups and sole traders to small and expanding businesses looking for ways to improve and grow their business presence and processes. Click on the tab that matches your business to see the ways we can help you.
Websites
Having a place to advertise your new companies products and services online gives your potential customers confidence that you are reputable. Simply having a Facebook page, or nothing at all, can be a red flag to the discerning customer. Speak to us about the range of options, from a low cost, single page website, multiple page, to full WordPress, ecommerce websites. We will guide you through selection and ensure your new website meets both your business needs and budget.
Social Media & Online Presence
Starting Up a new business holds a lot of challenges which can take up precious time, social and online presence tasks can get put off. We can take this on and ensure your new business makes an impact on it's debut and remains easily found online. Regular content and profile updates keep your business visible, improves your Google search rankings and generating new customer contacts, leads and sales.
Systems & Automation
Talk to us if you want to start as you mean to go on by using systems rather than paper, word documents or Excel spreadsheets to manage your staff and customers.
General IT Advice & Support
We can be your IT "go-to". As a new business, it's likely you can't afford an IT team. We don't charge per employee, or a fixed amount per month. If we are already working with you, our help is included in the hours we agree, with no minimum charging period.
If you are starting up a new business and would like to find out more about how we could help you, send us a message to arrange a free consultation
Websites
Ensuring your website is up-to-date can be difficult when you are a sole trader, keeping up with everything owning a business on your own entails. We have cost-effective options to help your website drive customer contact and be a true reflection of the personalised service you deliver.
Social Media & Online Presence
Running a business holds a lot of challenges which can take up precious time, social and online presence tasks can get put off. We can take this on and ensure your business can be found online. Regular content and profile updates keep your business visible, improves your Google search rankings and generating new customer contacts, leads and sales.
Systems & Automation
If you find yourself doing admin in the evenings and weekends, especially using manual processes, we are certain there's a solution to reduce the time it currently takes. Common examples are; invoicing, creating contracts, statements of work, quotes and updating customers. All this and more can be simplified by partial or full automation - we'll find a solution which fits you and your business.
General IT Advice & Support
We can be your IT "go-to" as a sole trader, it's likely you can't afford to employ an IT person. We can answer your questions and make sure you are using your IT to your businesses advantage. We don't charge per employee, or a fixed amount per month. If we are already working with you, our help is included in the hours we agree, with no minimum charging period.
If you are a sole trader and would like to find out more about how we could help you, send us a message to arrange a free consultation
Websites
Have you invested in your website recently? Do you have recent reviews and images of your work displayed for potential customers to see?
If you've been in business for several years but your website isn't performing as well as it used to, get in touch to see how some simple changes could boost your conversions.
Social Media & Online Presence
As your business grows, social media and online presence tasks can get put off. We can take this on and ensure that when potential customers find you online, your content does your business justice. Regular content and profile updates also improves your Google search rankings and generates new customer contacts, leads and sales.
Systems & Automation
If you've been trading for a few years, it's common for some or all of your work processes to be similar to when you started up. Now your business has evolved and grown, it's likely they are no longer efficient. Manual processes and additional solutions bolted on over the years could be bogging down your team and overcomplicating their jobs. We'll work with you to identify improvements and make efficiencies, giving you more time to serve your customers.
General IT Advice & Support
We can be your IT "go-to", it's likely you can't afford to employ an IT person. We don't charge per employee, or a fixed amount per month. If we are already working with you, our help is included in the hours we agree, with no minimum charging period. We'll answer your questions, carry out IT administration and make sure you are using your IT to your businesses advantage.
If you are a small business and would like to find out more about how we could help you, send us a message to arrange a free consultation
Websites
If your business is expanding due to new products, services or a change of direction, we can help redesign or refresh your website to reflect your brand's growth. Maybe you would benefit from having your terms of business displayed, downloads available to your customers, an online shop or simply an updated set of FAQ's to save time answering the same queries over the phone and by email.
Social Media & Online Presence
When your business is expanding, social media and online presence tasks can get put off. We can take this on and ensure that your content does your business justice. Regular content and profile updates also improves your Google search rankings and generates new customer contacts, leads and sales.
Systems & Automation
As your business expands, your systems and processes will benefit from a review to ensure your operational effectiveness is not being impacted. It's possible you are using an outdated system which will struggle to cope effectively with your growth. We can conduct the review, help you choose the best option for the future and plan a smooth transition to the new solution.
General IT Advice & Support
We don't charge per employee, or a fixed amount per month. If we are already working with you, our help is included in the hours we agree, with no minimum charging period. Whether it's general queries, IT admin or liaising with your IT suppliers on your behalf, we'll get it resolved.
If you are expanding your business and would like to find out more about how we could help, send us a message, and we'll arrange a free consultation
Services
Service Area
Small Print